For heating and gas businesses

Neverloseajobtovoicemail.

When the heating goes, people ring down the list until someone answers. We make sure that's you. Your AI receptionist takes every call, triages the emergency, and books the job before the next firm gets a look in.

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Live56,042

Minutes saved this year

Live45

Agents deployed

LiveMeridian Heating · After hours0:00
Hi, my boiler has just packed in and I've got my mum staying with us — she's 78 and the house is freezing.
Speaking...

What you get

Built to handle the hard stuff.

Will it sound human? What if it makes a mistake? Can you control it? We've already solved every one of these.

Live call

On air

“Oh — I thought you were the receptionist.”

Sounds human. Not robotic.

We use the best voice AI available. Your customers won't know they're talking to an AI unless you tell them. We'll play you examples before you commit to anything.

Week one — what we learn

Your services

Built around your business.

We learn your services, your pricing, your team, and your tone before writing a single line. It answers exactly like you would.

Guardrails

Can you do it cheaper if I pay cash?

Won't go off-script.

If a call gets complicated, it hands straight to a human — and gives them a full summary of what was said so they're not starting blind.

Concurrent calls

1/10 live

Peak hour. Nobody on hold.

Handles 10 calls at once.

Peak hour, no problem. Up to 10 simultaneous live calls, every single one handled properly.

Wired into your tools

Calls become bookings, not chat logs.

Connects to what you use.

Booking systems, CRMs, calendars. We wire it in so calls result in real actions, not just chat logs.

Your dashboard

09:14Inbound callBooked

You see everything.

Every call recorded, transcribed, and searchable. See what callers ask, how the agent responds, and what needs a follow-up — without listening to hours of audio.

Live in 30 days.

We handle everything. You answer a few questions in week one, then we build, test, and launch it.

Day 01

Discovery call

We learn your business, your calls, and what good looks like.

Day 07

Build begins

Voice configured. Conversation flow written. Scripts tested.

Day 14

First live test

We run 50+ test calls ourselves. We break it before you do.

Day 21

Safety locks

Human handover triggers wired. Edge cases solved. Final checks.

Day 30 · Live

You go live

First real calls answered. You're watching the dashboard.

Every situation, covered

From a midnight boiler breakdown to a landlord certificate deadline — your phone never stops, and neither do we.

No heat in winter

The call that cannot wait until morning

A family with a newborn, an elderly tenant, a landlord getting an angry text at 11pm. Poppy or Jade answers immediately, triages the vulnerability, and either escalates to the on call engineer or secures a first available morning slot — with a clear promise and a follow up text, so no one is left wondering.

Landlord certificate deadlines

CP12 renewals that cannot slip

Letting agents and portfolio landlords ring with urgent CP12 requests, often chasing a deadline. Poppy knows the difference between a standalone certificate and a combined service and certificate, quotes the right price on the spot, and books the slot — no back and forth, no confusion.

Quotes that go quiet

Following up without the awkward silence

Daniel rings back on new boiler quotes a few days after the survey. He asks, listens, and handles every path — going ahead, still thinking, price concern, or gone elsewhere — without pressure and without inventing numbers. Callers feel respected, and the ones who were on the fence often book.

Gas and carbon monoxide scares

Safety first, every single time

A caller rings because something smells off. Before anything else, Jade gives the full safety protocol — everyone out, do not touch switches, 0800 111 999 from outside, 999 if anyone feels unwell. The job is logged for follow up once the property is made safe. No panic, no hesitation, no skipped steps.

Works with what
you already use.

We connect your voice agent to your booking system, CRM, and calendar. No manual work on your end. It just plugs in.

Ask about your setup Book a demo
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What are missed calls costing you?

Rough numbers in, real money out. The discovery call gives you exact figures.

25%
60%
6.3
Missed /wk
25
Missed /mo
Revenue at risk
£3,750
/mo
£48,750
/yr
Recovered — if we capture 35%
£1,313
/mo
£17,063
/yr
2.0×
ROI

For every £1 you invest, you get £2.02 back — every month.

Book a 20 minute demo

No commitment. No sales pitch. Just a conversation.

Estimates based on your inputs. Actual recovery depends on call volume and your business.

Questions we get before every demo.

If you're wondering it, someone else already asked it.

Ready to stop
missing calls?

Book a 20-minute call and we'll show you exactly what we'd build for you.

Book a free demo

No commitment. No sales pitch. Just a conversation.